Posted Jan 27 2015 by Walter Lindstrom
Dear Walter and Kelley:
Today is the 1-year anniversary of my lap-band surgery. To date, I have lost 67 pounds and I am in the best shape of my life – I don’t remember a time that I weighed as little as I do now, not even in high school. The time you spent appealing my case was invaluable and absolutely life-changing for me, and I just want to let you know how very much I appreciate all the work you put into it on my behalf. I am thankful beyond words!
God bless you!
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I just wanted to update you and let you know how much we appreciated your help in getting us this approval. My wife had the procedure done in October and has been doing great. Already she has lost weight and her sugar counts are stable and doing fine. The Doctor has taken her off Insulin and High Blood Pressure medicine as a result. She feels real good on the progress she made so far. Once again, thanks for all your help.
I am absolutely over the moon excited right now. I finished my 6 months supervised diet/nutrition with my surgeon’s office back in April, but I was denied when it was submitted to insurance, despite having a BMI of 42 and GERD (they denied it and said GERD wasn’t one of their approved co-morbidities, and my insurance plan requires a co-morbidity regardless of BMI). I immediately contacted Lindstrom Obesity Advocacy and began the appeals process with them. Within a month of them sending in my (wonderfully written) appeal letter, I just received a call to let me know that United has approved me for surgery and has provided their office with the approval and authorization number. . . . I am beyond excited! This is actually happening!!
Thank You, so much. I cannot express my gratitude for what you and
Walter do. It is absolutely overwhelming to have someone that has your
back and knows exactly what avenues to take to seek approval. I know
that it is not always successful but, I am so grateful for the outcome.
I spoke with my doctors office yesterday and my surgery is scheduled for
December 12. Merry Christmas to me!Please give Walter my heart felt, Thank You!
I WAS APPPPPPPPPPROVED!!!!!!!! The IRO overturned the denial!!!!!!!!!!!!!!!!!!!! I just got home from work and there was a letter. I’m a big baby right now over this. I’m going to run out of tissues, lol. I will forward you this letter first thing in the morning and will call your office as well! I can not thank you ALL enough. WOW!!!!
Thank you. I’m so emotional right now! You guys are helping me change my life. When everyone told me that I would not be approved,you guys made me feel confident that there was a way. I am forever grateful.
I had to go to external review but I’m now APPROVED for revision from Band to RNY!!!! I can’t say enough positive things about Kelley & Walter at Lindstrom Obesity Advocacy. If you find yourself stuck with denials from insurance companies, I highly recommend them!
This made my life. Literally. I cannot begin to thank you enough for your expert help in having this over turned for me. I know without your help, it wouldnt have been possible. My surgeon has me scheduled for surgery on Feb 6. I will be sure to stay in touch and let you know how it all goes. I have a lot of hope that I will be able to come off of my insulin pump and have better control with just a few injections. I truly believe this is possible for me, and that my quality of life will be so much better. The work you have done is going to change so much for me. I plan, in turn, to make a difference for many others. Its a pretty great ripple effect, isnt it?
I was denied by Cigna and I hired the Lindstroms. They took my denials right through to the final external appeal which I am happy to say was finally approved. Kelley Lindstrom was wonderful to deal with and always available and Walter handled the appeals brilliantly. They know what they are doing as they have quite a bit of experience doing it. Kelley is also there to bolster you up when the denials get to you.
Hi Kelley!
Thank you so much for your email. I honestly didn’t think that things would change with this appeal but it was worth trying. Thank you for all of your hard work and follow up. I cannot tell you how much I appreciate everything that you have done for me. It is amazing to know that there are people in your corner. All the best to you and your clients.
Wishing you and Walter a GREAT 2015 also. You both gave me the tool I needed to get my life back – without the both of you (and your AMAZING team) working on my case I cannot say that I would be where I am today. I APPRECIATE all you did and continue to do for people like me. I continue to spread the word about your advocacy group and all you can help other accomplish if they only make that first call or send that first email like I did. I hope others I have talked to have taken advantage of the help and guidance you can provide. I will sing your praises to anyone who will listen – especially if they have a denial for surgery.
