Monthly Archive for: ‘November, 2012’

Thank you so much Kelley (and Walter!). I so appreciate all you have done for me!!!

I’m so excited to finally be able to move on!

After my initial denial by Cigna I hired Lindstrom Obesity Advocacy to handle my appeals and am happy to say that my denials were overturned on independent review.  Kelley was wonderful, always available to me and always on top of the appeals at every turn.  She kept me informed of any progress as soon as it developed.  She really seems to care about her clients.  I highly recommend using them.  My first denial was in June and the denials were overturned in August on independent review.  My surgeon’s office commented on how fast the process was compared to the experience of others in their office. . . . It was the best money I ever spent and I am over the moon that this worked out for me.  My recommendation is don’t wait to contact them.  I contacted them immediately after I got my first denial and they handled the rest.  So that’s my two cents!

Wow Walter…

I want to almost cry after seeing what you have done and going to the ends of the earth in defending my efforts and struggles. I want to thank you so much (the both of you) for all of your efforts. It has really meant the world to me.

Thank You, so much. I cannot express my gratitude for what you and
Walter do. It is absolutely overwhelming to have someone that has your
back and knows exactly what avenues to take to seek approval. I know
that it is not always successful but, I am so grateful for the outcome.
I spoke with my doctors office yesterday and my surgery is scheduled for
December 12.  Merry Christmas to me!

Please give Walter my heart felt, Thank You!

I had to go to external review but I’m now APPROVED for revision from Band to RNY!!!! I can’t say enough positive things about Kelley & Walter at Lindstrom Obesity Advocacy. If you find yourself stuck with denials from insurance companies, I highly recommend them!

Thank you so very much for this wonderful letter of request. I honestly regret not contacting you when I was initially denied. I am just flabbergasted at the detail and the evidence based references provided. WOW!!!  I deeply regret not knowing you existed. You really take the WORD advocacy to a whole new MEANING. Words cannot describe how satisfied I am to see such documentation and how thankful I am for your help. Thank you!

Walter and Kelley,
1 year ago today I had surgery with Dr. Alok Gandhi at Rochester general hospital. I am happy to report that I have lost 120 lbs., off all of my medicine and cpap machine. I take vitamin supplements but everything else is gone. I just wanted to thank you again for your help with CIGNA and wish you both a great day and a very heartfelt “Thank You”.

I WAS APPPPPPPPPPROVED!!!!!!!! The IRO overturned the denial!!!!!!!!!!!!!!!!!!!! I just got home from work and there was a letter. I’m a big baby right now over this. I’m going to run out of tissues, lol. I will forward you this letter first thing in the morning and will call your office as well! I can not thank you ALL enough. WOW!!!!

I was turned down by my insurance company because they said I was not fat enough for long enough.  I hired the Lindstrom group and they were great. I was approved a week after they submitted my appeal….it was so worth it.  They are the nicest people.  I do not regret hiring them.  I just wish I did it sooner.

Oh my God!

Thank You so much!  It has been wonderful working with you.